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All articles

All articles

Categories

Orders and Delivery

Everything you need to know about placing and receiving your JBW order. This includes processing times, shipping options, and what to do if your package is delayed or missing

5 articles
Returns & Exchanges

Everything you need to know about returning or exchanging your JBW purchase. Learn the eligibility criteria, timelines, and how to initiate a return.

3 articles
Warranty and Repairs

Learn about JBW’s warranty coverage and repair services. Find out what’s included and how to submit a repair request.

3 articles
About your timepiece

Get the information you need to properly care for your JBW watch. This includes manuals, maintenance tips, and instructions for adjusting your watch.

3 articles
Shopping

Discover JBW’s collections and find the perfect watch for your style. This section offers guidance on browsing, selecting, and purchasing your timepiece.

1 article
Reserve Timepieces

Explore JBW’s exclusive RESERVE collection of limited-edition watches. Learn about their unique features and availability

9 articles