This article will go over the key details of JBW timepieces. Get information on features, specifications, and care instructions for your watch.

Diamonds:<ul style=" text-decoration: none;"><li style="font-size: 16px;">JBW has provided entry-point luxury timepieces with genuine diamonds for over 10 years.</li><li style="font-size: 16px;">Diamonds are ethically mined from the earth with trusted partners.</li><li style="font-size: 16px;">Each diamond is thoroughly inspected and handset on the timepiece.</li><li style="font-size: 16px;">Diamonds are &apos;I&apos; clarity with G-H color, natural, and come with inclusions.</li></ul>Materials:<ul style=" text-decoration: none;"><li style="font-size: 16px;">All JBW timepieces are made of 316L stainless steel, which is marine-grade, can withstand higher temperatures, and exhibits better corrosion resistance.</li><li style="font-size: 16px;">Gold and rose gold timepieces are 18-Karat gold PVD plated. This plating process creates a 10x thicker and more durable coating that is resistant to corrosion from sweat and wear and tear.</li></ul>Movements:<ul style=" text-decoration: none;"><li style="font-size: 16px;">Depending on the model, JBW timepieces feature either Swiss or Japanese movements.</li><li style="font-size: 16px;">They offer chronographs, multifunctions, and large date functions.</li><li style="font-size: 16px;">Movements are sourced from reputable companies known to make movements for luxury timepiece brands.</li></ul>Bands:<ul style=" text-decoration: none;"><li style="font-size: 16px;">Metal bands: Made of 316L marine-grade stainless steel, the same material as the case. Gold and rose gold metal bands are 18K gold PVD plated for increased durability and corrosion resistance.</li><li style="font-size: 16px;">Leather bands: Made of genuine leather and come in a variety of patterns, including smooth calf, ostrich, and crocodile patterns in full calf leather. Italian sourced leathers are also offered on select models.</li></ul>General Product Information and Support:<ul style=" text-decoration: none;"><li style="font-size: 16px;">Manuals/Instructions/Tutorials &amp; Battery Type: All timepiece manuals can be found on the JBW website. The model number is located on the back of the timepiece.</li><li style="font-size: 16px;">Timepiece not working upon receipt: Ensure the crown stopper (clear plastic around the crown) has been removed. After removal, set the time and push the crown back in completely against the timepiece face.</li><li style="font-size: 16px;">How to change battery: If located in the United States and have a Platinum Warranty, you&apos;re eligible for a complimentary battery replacement. You can take it to a local jeweler or request a replacement battery for purchase via a <a href="https://jbw.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">form</a>.</li><li style="font-size: 16px;">Timepiece running slow: Best to send for servicing. All JBW timepieces have an International two-year warranty for repairs.</li><li style="font-size: 16px;">Cleaning leather band: Use a damp cloth and a mild leather cleaner. Do not use water, as it can damage the leather.</li><li style="font-size: 16px;">JBW how-to tutorials: Links provided for adjusting the deployment buckle, using the timepiece sizing tool, and changing timepiece bands.</li><li style="font-size: 16px;">Discontinued timepieces: May still be available through select retail partners; check with authorized retailers for stock.</li></ul>

Product Information

This article will go over the water resistance ratings of JBW watches. Learn about the different levels of water resistance and how they affect your watch’s durability.

Water Resistance:<ul style=" text-decoration: none;"><li style="font-size: 16px; line-height: 1;">The water-resistance of a JBW timepiece ranges from 3-10 ATM (30-100 meters).</li><li style="font-size: 16px;">This information can be found on the JBW case back or online under the SPECS of each model.</li><li style="font-size: 16px;">It&apos;s recommended to take off your watch before engaging in activities involving prolonged exposure to water.</li><li style="font-size: 16px;">Water damage is not covered under warranty.</li></ul>

Water Resistance

This article will go over JBW’s Second Chance Timepieces. Find out about these pre-owned or refurbished watches and the quality assurance process they undergo.

What is included:<ul style=" text-decoration: none;"><li style="font-size: 16px;">Undergo rigorous testing and quality control to meet the same standards as a new JBW timepiece.</li><li style="font-size: 16px;">Offer special savings of up to 15% off.</li><li style="font-size: 16px;">Come with the standard 2-year international warranty.</li><li style="font-size: 16px;">Include brand new packaging with warranty card, manual, and all standard inserts.</li><li style="font-size: 16px;">May have slight imperfections such as light scratches throughout metal, minor wear, and slight discolorations.</li></ul>Grading Classifications for Second Chance Timepieces:<ul style="font-size: initial;"><li style="font-size: 16px;">Grade A: Open box or return item, looks brand new, meets all timekeeping and movement standards, includes original packaging and parts.</li><li style="font-size: 16px;">Grade B: Scratches through metal, minor wear, slight creasing on strap, meets all timekeeping and movement standards, includes original packaging and parts.</li></ul>Second Chance timepieces are Final Sale / No returns and are ineligible for promo codes.

Second Chance Timepieces

We’re available to assist by email during our business hours: 

Monday–Thursday from 8 a.m. to 5 p.m. CT 
Friday from 8 a.m. to 12 p.m. CT. 

Please reach out via email, and our team will get back to you as soon as possible during these times.

Get the information you need to properly care for your JBW watch. This includes manuals, maintenance tips, and instructions for adjusting your watch.

About your timepiece

Product Information

Water Resistance

Second Chance Timepieces