Why are extra links needed, and why are they not included?Our watches are typically shipped with 4–6 extra links, based on the median American wrist size—6–8 inches for men and 4–6 inches for women. In most cases, you’ll need to have the watch sized

Why are extra links needed, and why are they not included? Our watches are typically shipped with&#xA0;4&#x2013;6 extra links, based on the median American wrist size&#x2014;6&#x2013;8 inches&#xA0;for men and&#xA0;4&#x2013;6 inches&#xA0;for women. In most cases, you&#x2019;ll need to have the watch sized by a professional watch technician to remove 1&#x2013;2 links. If your wrist measures above the standard range, adding 1&#x2013;2 extra links will provide a comfortable fit.What is the cost of an extra link, and where can I purchase it? Each extra link costs $10 USD. You&#x2019;re welcome to <a href="https://jbw.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">contact us</a> for assistance. If you purchased a Platinum Warranty, any additional links are complimentary.How can I have my watch sized? You can have your watch sized by visiting one of our&#xA0;authorized retailers or by <a href="https://jbw.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">contacting us</a> for assistance.What is included in my Platinum Warranty, and why is it necessary to purchase? Our Platinum Warranty provides comprehensive coverage for your Reserve timepiece, including protection against manufacturing defects and mechanical failures. It&#x2019;s designed to offer peace of mind and ensure your investment is protected for years to come. For more information on what&#x2019;s included, please visit this <a href="https://jbw.gorgias.help/en-US/jbw-platinum-warranty-2442305" target="_blank" rel="noopener noreferrer">link</a>.Why are Reserve pieces final sale? Our Reserve pieces are marked as final sale to ensure transparency and clarity in your shopping experience. Each Reserve timepiece is meticulously crafted and undergoes rigorous quality control to maintain our high standards. As limited-edition pieces, they are made with exceptional care and attention to detail, making them exclusive investments. We encourage customers to review product details and sizing information thoroughly before making a purchase.

​Reserve Timepieces

We’re available to assist by email during our business hours: 

Monday–Thursday from 8 a.m. to 5 p.m. CT 
Friday from 8 a.m. to 12 p.m. CT. 

Please reach out via email, and our team will get back to you as soon as possible during these times.

Explore JBW’s exclusive RESERVE collection of limited-edition watches. Learn about their unique features and availability

Reserve Timepieces

​Reserve Timepieces

Reserve Timepieces