Questions for any timepieces that are part of a Reserve Collection.
Our watches are usually shipped with 4 to 6 extra links based on the median American male/female wrist size which is 6-8 inch wrist circumference for men and 4-6 inch for women. In most instances you will need to get the watch sized by a professional
The cost for an extra link is $10, you’re welcome to reach out to our customer support team here for assistance with this. If you purchased a Platinum Warranty, any additional links are complimentary.
You can have your watch sized by visiting one of our authorized retailers or by contacting our customer support team here for assistance.
All of our timepiece manuals can be found here. These manuals will provide instructions on how to set the time, other tutorials and battery types. You can locate your model number on the back of your timepiece.
Our Platinum Warranty offers comprehensive coverage for your Reserve watch, including protection against manufacturing defects and mechanical failures. It's necessary to purchase for peace of mind and to ensure your investment is safeguarded for year
Our Reserve pieces are marked as final sale to ensure transparency and clarity in your shopping experience. Every Reserve timepiece is meticulously crafted and undergoes rigorous quality control, maintaining our high standards. As limited edition pie
Yes, our watches are designed to be unisex and gender-neutral to celebrate individuality and inclusivity. We believe that style knows no boundaries, and everyone should have the opportunity to express themselves freely through our timepieces, regardl
For information on which styles feature lab-grown diamonds, please refer to the descriptions or consult with our JBW support team as this detail may vary across our models.
All of our crystals are meticulously hand-set and stones can incrementally vary in placement.