Tracking & Order Changes
Orders take 1-2 business days to process before leaving the distribution center for delivery via FedEx. We do not ship on weekends or holidays. Factors outside of the control of JBW and FedEx, such as extreme weather and technical failures, may cause
See the chart below for national and international shipping timelines. Please note that these timelines do not include order processing, which typically takes 1-2 business days. Please also note, JBW does not ship on weekends or national holidays. Tw
You will receive an email with FedEx tracking information as your package is being dispatched for delivery. Orders take 1-2 business days to process before leaving the distribution center. Please note that orders placed during the weekend or a nation
If you have not received a confirmation email within 24 hours of placing your order, please check your SPAM folder. To prevent our emails from being filtered out, add [email protected] to your address book or safe sender list. If you still have not rec
Orders process within the following 1-2 business days, including overnight shipping orders. Please note, JBW does not ship on weekends or national holidays. Two-Day and Next Day Shipping timelines do not include weekends or national holidays. Once yo
JBW works fast on shipping out your orders! Regrettably, this means that we cannot cancel or make any changes to your order. This can include but is not limited to:. -Billing or shipping address update. -Addition or removal of items. -Change in color
If your tracking information shows that your package was delivered, but you can’t find it within 48 hours of the expected delivery :. JBW is not responsible for missing packages, however, if you feel the package has been stolen or misplaced you may f