Product InformationUpdated 9 hours ago

Diamonds:

JBW has provided entry-point luxury timepieces with genuine diamonds for over 10 years.
Diamonds are ethically mined from the earth with trusted partners.
Each diamond is thoroughly inspected and handset on the timepiece.
Diamonds are 'I' clarity with G-H color, natural, and come with inclusions.

Materials:

All JBW timepieces are made of 316L stainless steel, which is marine-grade, can withstand higher temperatures, and exhibits better corrosion resistance.
Gold and rose gold timepieces are 18-Karat gold PVD plated. This plating process creates a 10x thicker and more durable coating that is resistant to corrosion from sweat and wear and tear.

Movements:

Depending on the model, JBW timepieces feature either Swiss or Japanese movements.
They offer chronographs, multifunctions, and large date functions.
Movements are sourced from reputable companies known to make movements for luxury timepiece brands.

Bands:

Metal bands: Made of 316L marine-grade stainless steel, the same material as the case. Gold and rose gold metal bands are 18K gold PVD plated for increased durability and corrosion resistance.
Leather bands: Made of genuine leather and come in a variety of patterns, including smooth calf, ostrich, and crocodile patterns in full calf leather. Italian sourced leathers are also offered on select models.

General Product Information and Support:

Manuals/Instructions/Tutorials & Battery Type: All timepiece manuals can be found on the JBW website. The model number is located on the back of the timepiece.
Timepiece not working upon receipt: Ensure the crown stopper (clear plastic around the crown) has been removed. After removal, set the time and push the crown back in completely against the timepiece face.
How to change battery: If located in the United States and have a Platinum Warranty, you're eligible for a complimentary battery replacement. You can take it to a local jeweler or request a replacement battery for purchase via a form.
Timepiece running slow: Best to send for servicing. All JBW timepieces have an International two-year warranty for repairs.
Cleaning leather band: Use a damp cloth and a mild leather cleaner. Do not use water, as it can damage the leather.
JBW how-to tutorials: Links provided for adjusting the deployment buckle, using the timepiece sizing tool, and changing timepiece bands.
Discontinued timepieces: May still be available through select retail partners; check with authorized retailers for stock.

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