Warranty and RepairsUpdated 7 hours ago
Warranty & Repairs
What warranty is included?
International Warranty: 2 years, covering manufacturer defects.
Platinum Warranty (upgrade): Extends coverage by 2 years and includes unlimited battery replacements, one complimentary cleaning/tune-up, one free leather strap replacement, two bracelet links, and covered shipping (U.S. only).
How do I use my warranty?
Register your timepiece on our website and provide proof of purchase.
What’s not covered?
Everyday wear such as scratches, fading, or plating loss
Water damage beyond the watch’s rated resistance
Loss, theft, fire, or accidental damage
Unauthorized repairs
How do I get my watch repaired?
Complete our online Repair Form. Most repairs take 2+ weeks, and you’ll receive a quote before any work begins.
Replacement parts & example costs:
Leather bands: $25–$30
Metal bands: $45–$900
Rubber bands: $35
Crystals: $20
Crowns: $8
Movements: $30–$150
Other components (buckles, dials, cases, links, pushers) are also available. Shipping fees apply.