Types of warranties & longevity
The JBW International warranty covers your timepiece for two years from the date of purchase. This warranty covers manufacturer defects of the timepiece. This warranty excludes any damage caused by excessive wear under conditions exceeding the timepi
The Platinum Warranty is an upgrade option available only to purchases on JBW.com. It extends your standard warranty two additional years (4 years total) and provides extra protection and servicing options to help preserve the value of your JBW watch
Please register your timepiece in order to redeem the international warranty benefits.Register your timepiece here!
Yes, the Platinum Warranty is not a final sale item, but must be refunded within our 15-day refund policy. Please note the Platinum Warranty cannot be refunded once redeemed.
JBW asks that you keep all original order numbers associated with your purchase(s)If you have concerns about the validity of your warranty, please email [email protected]
Yes, to redeem warranty benefits your timepiece must be registered and proof of purchase is required.