Submit a request using our contact form. Rest assured we typically respond within 1-2 business days. Please include a detailed message.

<h2 dir="ltr" id="isPasted">Using Your Timepiece</h2>Where can I find my watch manual? All manuals are available on our website. Match your model number (on the case back) to find the correct one.My watch isn&#x2019;t working out of the box. Remove the clear crown stopper, set the time, and push the crown fully back in.How do I change the battery?<ul><li dir="ltr" style=" text-decoration: none;">Platinum Warranty holders in the U.S. receive complimentary replacements.</li><li dir="ltr" style=" text-decoration: none;">You may also visit a trusted jeweler or request a replacement battery via our [Battery Request Form].</li></ul>Why is my watch running slow? Please send it in for servicing. If within your 2-year warranty, this is covered.

Where can I find my watch manual?All manuals are available on our website. Match your model number (on the case back) to find the correct one. My watch isn’t working out of the box.Remove the clear crown stopper, set the time, and push the crown full

Using Your Timepiece

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Using Your TimepieceUpdated 6 hours ago

Using Your Timepiece